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Senior Staff
Serena M. Powell, President During her 15-year career in workforce development and vocational rehabilitation, Ms. Powell has built a reputation for designing and implementing creative, results-driven programs that put people with barriers to work. Before arriving at CWS in 2004, she served as the Director of Workforce Development at Morgan Memorial Goodwill Industries. While there, she designed and launched “First Step,” a highly successful retail training program with the TJX Companies. The program was so successful in helping women move from welfare to work that in 1999, it was commended by President Bill Clinton and the National Welfare to Work Partnership.
As part of her advocacy for underserved populations, Ms. Powell participates on a variety of boards and committees. In 2006, she was appointed by Governor Mitt Romney to the Statewide Rehabilitation Council and elected Vice Chairperson. She is an active member of the Downtown North Association’s Board of Directors and a member of the Greater Boston Chamber of Commerce’s Workforce Development Committee. She was recently elected to the Board of Directors of the Massachusetts Council of Human Service Providers and the newly formed We Can Row-Boston, a group that promotes health and well-being through rowing for Breast Cancer survivors.
In 2006, Ms. Powell was recognized by the Boston Business Journal as one of its 40 under 40 leaders. She was also named one of Boston’s Ten Outstanding Young Leaders by the Greater Boston Junior Chamber of Commerce (Jaycees). She is a Certified Rehabilitation Counselor with a Masters Degree in Rehabilitation Counseling from Boston University and a Bachelor of Arts in English Literature from University of Massachusetts, Amherst.
Jack Viera, Director of Business Operations
With more than 30 years experience as a senior executive with the Gillette Company, Mr. Viera is well qualified to lead our business operations area, which includes oversight of our on-the-job training programs, commercial ventures and finance and administration areas. He joined CWS in 2001. Previously, he had extensive experience in all aspects of manufacturing operations as well a solid background in financial management. During his career, he has been responsible for managing multi million dollar budgets, complex systems implementations and an extensive global supply chain. Mr. Viera has an MBA from Northeastern and a BA in Engineering from Tufts University.
Eugene Gloss, Director of Workforce Development
With more than 13 years of experience in job training and serving vulnerable populations, Mr. Gloss joined CWS in 2004. He previously worked for nine years at Morgan Memorial Goodwill Industries, where he oversaw job training and support services annually for more than 500 individuals with disabilities and other barriers. During the 1990's, he worked closely with Ms. Powell in the implementation of the “First Step” program, Goodwill’s job training partnership with the TJX Companies. Capitalizing on his outstanding ability to work with program participants as well as industry, Mr. Gloss played a pivotal role as Goodwill’s first liaison to more than 30 managers of Marshall’s and TJ Maxx stores. This highly successful program was commended in 1999 by President Bill Clinton and the National Welfare to Work Partnership. Mr. Gloss’ role and efforts as liaison were recognized and highlighted as a “best practice” at numerous local and national forums. He has a BA in Human Services from UMASS Boston and is currently pursuing a Masters Degree in Non -Profit Management at Suffolk University.
Leadership Team
Richard Brennan
Manager of Food Service and Catering
George Cushman
Manager of Facilities and Administration
Sebastian Flint
Manager of Vocational and Support Services
Bridget Grant
Manager of Work Center Operations
Kathleen Hickey
Manager of Commercial Services
Barry Knamm
Controller
Rosa Rodriguez-Vasquez
Manager of Workforce Development |
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